FAQ
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or use the feedback form on the Contact page.
How do the Standard and Premium plans differ?
The Standard plan includes access to all membership posts, a monthly newsletter, and early access to our new features. The Premium plan offers all the Standard benefits plus exclusive access to paid posts, personalized design feedback, and invitations to member-only design webinars.
Can I switch between membership plans?
Yes, you can upgrade or downgrade your membership plan at any time. Changes to your plan will affect your billing from the next billing cycle onwards.
Do you offer both monthly and annual payment options?
Yes, we offer the flexibility to choose between monthly and annual payments for all our membership plans. Opting for an annual payment comes with a discounted rate compared to paying monthly.
How can I cancel my membership?
You can cancel your membership at any time through your account settings. Once canceled, your membership will remain active until the end of your current billing period.
What payment methods do we accept?
We accept all major credit cards and PayPal for membership fees. All payments are processed securely.
Is there a refund policy for membership fees?
We do not offer refunds for membership fees. However, you can cancel your subscription at any time to prevent future charges.